Last Updated: January 1, 2025
Effective Date: November 5, 2025
Supervision Hub, operated by ClassroomPulse, LLC (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes our practices regarding the collection, use, disclosure, and protection of information that applies to our service, as well as your choices regarding the collection and use of information.
Our Commitment: We are HIPAA-compliant and GDPR-ready. Your supervision data is encrypted, secure, and never sold to third parties.
We NEVER sell, rent, or trade your personal information or supervision data to third parties for marketing purposes.
When you authorize sharing with your supervisor, organization, or for BACB verification purposes. You maintain full control over who can access your supervision records.
We work with carefully vetted third-party services that are contractually bound to protect your data:
We may disclose information when required by law, subpoena, court order, or to protect rights and safety. We will notify you of legal requests unless prohibited by law.
In the event of a merger, acquisition, or asset sale, your information may be transferred. You will be notified via email and/or prominent notice on our service of any change in ownership.
While we implement robust security measures, no internet transmission is completely secure. We continuously monitor and update our security practices to protect against unauthorized access, alteration, disclosure, or destruction of information.
Request a complete copy of all information we hold about you
Update or correct any personal information
Download your supervision data in CSV, JSON, or PDF formats
Request permanent deletion of your account and associated data
Limit how we use your information
Transfer your data to another service provider
To exercise any of these rights, please contact us at privacy@supervisionhub.io. We will respond to your request within 30 days.
Supervision Hub is designed to support HIPAA-compliant use for healthcare professionals. For covered entities and business associates:
Note: Users are responsible for de-identifying client information in supervision notes unless covered by a BAA.
Supervision Hub operates globally. Your information may be transferred to, stored, and processed in the United States and other countries where our service providers operate.
We comply with GDPR requirements for data protection. We use Standard Contractual Clauses for data transfers outside the EEA and ensure appropriate safeguards are in place.
California residents have additional rights under the California Consumer Privacy Act:
We retain your information for as long as necessary to provide our services and comply with legal obligations:
We use cookies and similar technologies to enhance your experience:
Required for authentication, security, and basic functionality. Cannot be disabled.
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Supervision Hub is intended for professional use by individuals 18 years or older. We do not knowingly collect information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.
We may update this Privacy Policy periodically. We will notify you of material changes via:
Your continued use of Supervision Hub after changes become effective constitutes acceptance of the updated policy.
For privacy-related questions, concerns, or to exercise your rights:
Email: privacy@supervisionhub.io
Email: dpo@supervisionhub.io
ClassroomPulse, LLC
Supervision Hub
Privacy Department
5435 N Garland Ave, Suite 140-127
Garland, TX 75040
Response time: We aim to respond to all privacy requests within 30 days.
Related Policies: Terms of Service • Contact Support