Supervision Studio

Professional BACB supervision tracking platform for behavior analysts. Simplify fieldwork documentation, track compliance, and manage supervision hours.

A Subsidiary of

ClassroomPulse

Educational Technology Solutions

Product

  • Features
  • Pricing
  • Help Center
  • Documentation

Resources

  • Articles
  • BACB Resources
  • Video Tutorials
  • Quick Start Guide

Company

  • About Us
  • Contact
  • Privacy Policy
  • Terms of Service

Address

5435 N Garland Ave
Suite 140-127
Garland, TX 75040

Email

support@supervisionstudio.com
info@classroompulse.io

Support Hours

Monday - Friday
9:00 AM - 5:00 PM CST

© 2025 ClassroomPulse, LLC. All rights reserved.

Supervision Studio is a trademark of ClassroomPulse, LLC.

HIPAA CompliantSOC 2 Type IIGDPR Ready
Privacy Policy•Terms of Service•Cookie Policy•Accessibility
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    Privacy Policy

    Last Updated: January 1, 2025

    Effective Date: November 5, 2025

    Supervision Hub, operated by ClassroomPulse, LLC (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes our practices regarding the collection, use, disclosure, and protection of information that applies to our service, as well as your choices regarding the collection and use of information.

    Our Commitment: We are HIPAA-compliant and GDPR-ready. Your supervision data is encrypted, secure, and never sold to third parties.

    Information We Collect

    Account & Profile Information

    • Full name, email address, and professional credentials (BCBA, BCaBA, RBT certification numbers)
    • Organization affiliation and supervisor-supervisee relationships
    • Profile photos and professional documentation (if provided)

    Supervision & Clinical Data

    • Supervision session logs (dates, duration, activities, settings)
    • Clinical notes and observations (with PHI removed or de-identified)
    • Competency assessments and performance evaluations
    • Monthly attestations and digital signatures

    Technical & Usage Information

    • IP addresses, browser type, device identifiers, and operating system
    • Login timestamps, feature usage patterns, and session duration
    • Error reports and performance metrics for service improvement

    Payment & Billing Information

    • Billing name, address, and tax identification (if applicable)
    • Payment method details (processed securely through Stripe)
    • Transaction history and subscription status

    How We Use Your Information

    Service Delivery

    • • Track and verify supervision hours
    • • Generate BACB-compliant reports
    • • Facilitate supervisor-supervisee communication
    • • Process monthly attestations

    Compliance & Legal

    • • Ensure BACB requirement compliance
    • • Maintain audit trails
    • • Respond to legal requests
    • • Prevent fraud and abuse

    Communication

    • • Send deadline reminders
    • • Provide customer support
    • • Announce service updates
    • • Share educational resources

    Improvement

    • • Analyze usage patterns
    • • Enhance user experience
    • • Develop new features
    • • Optimize performance

    Information Sharing & Disclosure

    We NEVER sell, rent, or trade your personal information or supervision data to third parties for marketing purposes.

    With Your Explicit Consent

    When you authorize sharing with your supervisor, organization, or for BACB verification purposes. You maintain full control over who can access your supervision records.

    Trusted Service Providers

    We work with carefully vetted third-party services that are contractually bound to protect your data:

    • • Firebase (Google) - Database and authentication
    • • Stripe - Payment processing (PCI-compliant)
    • • Vercel - Secure hosting infrastructure
    • • Resend - Transactional email delivery

    Legal Obligations

    We may disclose information when required by law, subpoena, court order, or to protect rights and safety. We will notify you of legal requests unless prohibited by law.

    Business Transfers

    In the event of a merger, acquisition, or asset sale, your information may be transferred. You will be notified via email and/or prominent notice on our service of any change in ownership.

    Data Security & Protection

    Our Security Measures

    256-bit SSL/TLS encryption in transit
    AES-256 encryption at rest
    Multi-factor authentication (MFA)
    Regular security audits
    HIPAA-compliant infrastructure
    Daily automated backups
    Role-based access controls
    Audit logs for all data access

    While we implement robust security measures, no internet transmission is completely secure. We continuously monitor and update our security practices to protect against unauthorized access, alteration, disclosure, or destruction of information.

    Your Rights & Choices

    You have the right to:

    Access Your Data

    Request a complete copy of all information we hold about you

    Correct Inaccuracies

    Update or correct any personal information

    Export Your Records

    Download your supervision data in CSV, JSON, or PDF formats

    Delete Your Account

    Request permanent deletion of your account and associated data

    Restrict Processing

    Limit how we use your information

    Data Portability

    Transfer your data to another service provider

    To exercise any of these rights, please contact us at privacy@supervisionhub.io. We will respond to your request within 30 days.

    HIPAA Compliance & Healthcare Data

    Supervision Hub is designed to support HIPAA-compliant use for healthcare professionals. For covered entities and business associates:

    • We can execute a Business Associate Agreement (BAA) upon request
    • PHI is encrypted both in transit and at rest
    • Access controls ensure minimum necessary standards
    • Audit logs track all PHI access and modifications
    • Incident response procedures are in place for potential breaches

    Note: Users are responsible for de-identifying client information in supervision notes unless covered by a BAA.

    International Data Transfers

    Supervision Hub operates globally. Your information may be transferred to, stored, and processed in the United States and other countries where our service providers operate.

    For EU/EEA Users (GDPR)

    We comply with GDPR requirements for data protection. We use Standard Contractual Clauses for data transfers outside the EEA and ensure appropriate safeguards are in place.

    • • Legal basis for processing: Contract performance and legitimate interests
    • • Data Protection Officer contact: dpo@supervisionhub.io
    • • Right to lodge complaints with supervisory authorities

    California Privacy Rights (CCPA)

    California residents have additional rights under the California Consumer Privacy Act:

    • Right to know what personal information we collect and how it's used
    • Right to delete personal information (subject to exceptions)
    • Right to opt-out of data sales (we do not sell personal data)
    • Right to non-discrimination for exercising privacy rights

    Data Retention

    We retain your information for as long as necessary to provide our services and comply with legal obligations:

    Active Account DataRetained while account is active
    Supervision Records7 years after completion (BACB requirement)
    Financial Records7 years (tax compliance)
    Deleted Account Data30 days (recovery period) then permanently deleted

    Cookies & Tracking Technologies

    We use cookies and similar technologies to enhance your experience:

    Essential Cookies

    Required for authentication, security, and basic functionality. Cannot be disabled.

    Analytics Cookies

    Help us understand usage patterns and improve our service. Can be disabled in settings.

    Children's Privacy

    Supervision Hub is intended for professional use by individuals 18 years or older. We do not knowingly collect information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.

    Changes to This Policy

    We may update this Privacy Policy periodically. We will notify you of material changes via:

    • Email notification to your registered address
    • Prominent notice on our website and application
    • In-app notification requiring acknowledgment

    Your continued use of Supervision Hub after changes become effective constitutes acceptance of the updated policy.

    Contact Us

    For privacy-related questions, concerns, or to exercise your rights:

    Privacy Team

    Email: privacy@supervisionhub.io

    Data Protection Officer

    Email: dpo@supervisionhub.io

    Mailing Address

    ClassroomPulse, LLC
    Supervision Hub
    Privacy Department
    5435 N Garland Ave, Suite 140-127
    Garland, TX 75040

    Response time: We aim to respond to all privacy requests within 30 days.

    Related Policies: Terms of Service • Contact Support

    Supervision Studio

    Professional BACB supervision tracking platform for behavior analysts. Simplify fieldwork documentation, track compliance, and manage supervision hours.

    A Subsidiary of

    ClassroomPulse

    Educational Technology Solutions

    Product

    • Features
    • Pricing
    • Help Center
    • Documentation

    Resources

    • Articles
    • BACB Resources
    • Video Tutorials
    • Quick Start Guide

    Company

    • About Us
    • Contact
    • Privacy Policy
    • Terms of Service

    Address

    5435 N Garland Ave
    Suite 140-127
    Garland, TX 75040

    Email

    support@supervisionstudio.com
    info@classroompulse.io

    Support Hours

    Monday - Friday
    9:00 AM - 5:00 PM CST

    © 2025 ClassroomPulse, LLC. All rights reserved.

    Supervision Studio is a trademark of ClassroomPulse, LLC.

    HIPAA CompliantSOC 2 Type IIGDPR Ready
    Privacy Policy•Terms of Service•Cookie Policy•Accessibility